1. About These Terms
This website (roofalliance.online) is operated by Roof Alliance Pty Ltd (ABN 99 703 088 742), located in Melbourne VIC, Australia. By accessing this website, requesting a quote, or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this website or our services.
2. Services
Roof Alliance Pty Ltd provides construction and building services, including roofing installation, repair, restoration and maintenance. The specific scope, materials, timeline and price for any project will be set out in a written quotation or contract agreed between you and us before work commences. Quotations are valid for the period stated on the quote, after which we reserve the right to revise pricing due to changes in material costs or project scope.
3. Quotations and Estimates
Quotations provided through this website or by email are estimates based on the information you supply. Final pricing may vary where site inspection reveals conditions not apparent at the time of the quote, such as hidden structural damage or asbestos-containing materials. Any variation to the agreed scope will be documented and approved by you before additional work is undertaken.
4. Payment Terms
Unless otherwise agreed in writing, payment is due in accordance with the schedule set out in your contract or quotation. Overdue amounts may attract interest or recovery costs as permitted by law. We may suspend work where payments remain outstanding beyond agreed terms, subject to our obligations under applicable legislation.
5. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified by agreement. To the extent permitted by law, our liability for breach of a consumer guarantee is limited, where permitted, to the cost of re-supplying the services or the reasonable cost of having the services re-supplied.
6. Liability
To the maximum extent permitted by law, Roof Alliance Pty Ltd is not liable for any indirect, incidental or consequential loss arising from your use of this website. Our liability in respect of services provided under contract is governed by the terms of that contract and, where applicable, the Australian Consumer Law. Nothing in this clause limits rights you may have under statutory warranties applicable to building work in Victoria.
7. Website Content
The content on this website is provided for general information only and does not constitute professional building, legal or financial advice. While we take reasonable care to keep information accurate and current, we make no warranties about the completeness or reliability of the content. Images used on this website are illustrative and may not depict specific completed projects.
8. Intellectual Property
All text, graphics, logos and design elements on this website are the property of Roof Alliance Pty Ltd or used with permission. You may not reproduce, distribute or modify any part of this website without our prior written consent.
9. Third-Party Links
This website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or accept responsibility for the content, policies or practices of any third-party site.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
11. Access and Safety
You agree to provide safe and lawful access to your property for the purposes of inspection and carrying out contracted work, and to disclose any known hazards, including asbestos or structural defects, prior to commencement of work.
12. Dispute Resolution
If you have a concern about our services, please contact us first so we can work towards a fair resolution. Formal disputes may be addressed through relevant Victorian bodies such as Consumer Affairs Victoria or the Victorian Building Authority, in addition to any rights available under general law.
13. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia. Any dispute arising in connection with these terms is subject to the exclusive jurisdiction of the courts of Victoria.
14. Changes to These Terms
We may update these Terms of Service from time to time. The current version will always be published on this page with its date of last revision. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
15. Contact Us
For questions about these Terms of Service, please email ceo@roofalliance.online or use our contact page. Roof Alliance Pty Ltd, ABN 99 703 088 742, Melbourne VIC.
Last updated: 1 January 2025